Bengaluru: Karnataka Food, Civil Supplies and Consumer Affairs Minister Rizwan Arshad chaired a review meeting with senior officials to assess the progress of departmental initiatives aimed at improving transparency and efficiency in public service delivery.
During the meeting, officials reviewed the progress of e-KYC, the Anna Seva mobile application, the proposed AI-based Anna Vani initiative, the Command and Control Centre and GPS tracking of vehicles used for the public distribution system (PDS).
According to the minister, 2.06 crore of the 2.67 crore beneficiaries had completed e-KYC, achieving 77% progress.
The Anna Seva app, launched to facilitate the process, enabled 2.6 lakh beneficiaries to complete e-KYC within 12 days of its rollout.
The meeting also reviewed the installation of GPS devices in vehicles transporting essential commodities under the PDS. Devices had been installed in 1,926 of the 2,093 vehicles, according to the figures shared by the minister.
Progress on the AI-based Anna Vani citizen assistance initiative and the establishment of a centralised Command and Control Centre was also reviewed.
Arshad directed officials to resolve technical issues affecting the Anna Seva app and accelerate the implementation of pending initiatives. He stressed the need to ensure efficient, transparent and accessible delivery of services to beneficiaries.
Food Department Secretary Kanagavalli, Commissioner B.R. Poornima, KSFC Managing Director Jagadish, Controller of Legal Metrology C.N. Manjunath and other senior officials attended the meeting.
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